Pay Your Bill
  • Energy Services will be taking applications for the 2015 heating season at the Waterloo Fire Station on Friday, November 14 from 9:00 - noon. You must schedule an appointment by calling 800-506-5596.
  • Your "Bill of Rights" as a residential electric and water utility consumer in Wisconsin is available on the Customer Service page. The Bill of Rights contains information such as utility contacts, deposits, budget billing, installment plans, service disconnection or refusal rules, meter readings, and contact information for the Public Service Commission of Wisconsin. If you would like a copy mailed to you, please give us a call at 478-2260.
  • Before you dig, contact Digger's Hotline at 811 or 800-242-8511 or at diggershotline.com
  • Waterloo Utilities is a participant in the Jefferson County Solid Waste/Recycling Program. Click for acceptable items and drop-off hours.

  • Smiling is easy when things cost less. That’s why you’ll have a huge grin on your face when you plant your new shade tree—at half the cost. Right now, we’re giving cash rebates equal to 50% of the price of a new shade tree, up to $50 per tree. The Tree Power application is available here.

  • For a limited time, we’re offering up to $25 cash back to customers who have their central A/C units tuned up by a professional service technician. Click here for the application form.

  • An old refrigerator or freezer can run up your utility bills by an average of $150 a year. Focus on Energy’s Appliance Recycling Program can help lower your energy use, reduce your energy bills and keep harmful materials out of landfills. Focus on Energy offers free pick-up and recycling services and a $40 cash-back reward for recycling your old refrigerator or freezer.