Pay Your Bill
  • Your "Bill of Rights" as a residential electric and water utility consumer in Wisconsin is available on the Customer Service page. The Bill of Rights contains information such as utility contacts, deposits, budget billing, installment plans, service disconnection or refusal rules, meter readings, and contact information for the Public Service Commission of Wisconsin. If you would like a copy mailed to you, please give us a call at 478-2260.
  • Before you dig, contact Digger's Hotline at 811 or 800-242-8511 or at
  • Waterloo Utilities is a participant in the Jefferson County Solid Waste/Recycling Program. Click for acceptable items and drop-off hours.

Smiling is easy when things cost less. That’s why you’ll have a huge grin on your face when you plant your new shade tree—at half the cost. Right now, we’re giving cash rebates equal to 50% of the price of a new tree, up to $50 per shade tree. So while you enjoy a new favorite spot to read, you’ll also be enjoying extra green above your head and in your wallet. Plus, that well-placed shade tree can help reduce air conditioning costs in the summer, increase the efficiency of your air conditioner, and act as a windbreak. And, when the leaves fall off, allow warm sunlight to enter your home during the winter.  The Tree Power application is available here.