Pay Your Bill
  • Please allow 3-5 business days when mailing your payment to our office.
  • Waterloo Utilities warns customers about water line insurance mailing.  More information available here.
  • Advanced Disposal Bi-Weekly Recycling Calendar & List of Recyclables details here
  • Before you dig, contact Digger's Hotline at 811 or 800-242-8511 or at diggershotline.com
  • Waterloo Utilities is a participant in the Jefferson County Solid Waste/Recycling Program. Click for acceptable items and drop-off hours.

  • An old refrigerator or freezer can run up your utility bills by an average of $150 a year. Focus on Energy’s Appliance Recycling Program can help lower your energy use, reduce your energy bills and keep harmful materials out of landfills. Focus on Energy offers free pick-up and recycling services and a $40 cash-back reward for recycling your old refrigerator or freezer.