Pay Your Bill
  • Waterloo Utilities is a participant in the Jefferson County Solid Waste/Recycling Program. Effective immediately, only City of Waterloo residents may dispose of items to be recycled. Click for acceptable items and drop-off hours.
  • Tips for staying safe during a storm-related outage.
  • Metallic balloons can cause power outages.
  • Please allow 3-5 business days when mailing your payment to our office.
  • Advanced Disposal Bi-Weekly Recycling Calendar & List of Recyclables details here
  • Before you dig, contact Digger's Hotline at 811 or 800-242-8511 or at .
An old refrigerator or freezer can run up your utility bills by an average of $150 a year. Focus on Energy’s Appliance Recycling Program can help lower your energy use, reduce your energy bills and keep harmful materials out of landfills. Focus on Energy offers free pick-up and recycling services and a $40 cash-back reward for recycling your old refrigerator or freezer.